Refund Policy
Last Updated: September 2026
This Refund & Cancellation Policy explains the circumstances under which a participant may request a refund for a DigiHub workshop registration.
1. Workshop Registration
The current workshop registration fee displayed on the website is ₹450.
Once a payment has been successfully completed and the registration has been confirmed, the registration is subject to the refund conditions described below.
2. Cancellation by Participant
A participant may contact DigiHub to request cancellation of a workshop registration.
Refund eligibility will depend on the timing and circumstances of the cancellation and the applicable workshop schedule.
Requests should be submitted as soon as possible through our official contact details.
3. Workshop Cancellation or Rescheduling by DigiHub
If DigiHub cancels a workshop, or if a workshop is substantially rescheduled and the participant is unable to attend the rescheduled session, DigiHub may provide an applicable refund or alternative arrangement.
The participant will be informed using the contact information available in their account.
4. Duplicate Payments
If a participant accidentally makes more than one successful payment for the same workshop registration, the duplicate transaction may be reviewed for refund.
The participant should contact DigiHub and provide the relevant transaction details.
5. Failed Payments
If money has been debited from a user’s bank account but the DigiHub registration is not confirmed, the transaction may require verification with the payment gateway.
In such cases, the user should provide the relevant payment or transaction reference to DigiHub.
Where the payment gateway confirms that the transaction failed or was reversed, the applicable amount may be handled according to the payment provider’s settlement and refund process.
6. Refund Processing
Approved refunds will generally be processed using the applicable payment method or through the payment provider’s supported refund mechanism.
The time taken for the amount to appear in the user’s bank account or payment instrument may depend on the payment gateway, bank, or financial institution.
DigiHub does not control the processing time of external banking institutions.
7. Referral Earnings and Refunds
If a workshop payment associated with referral earnings is refunded, reversed, disputed, or otherwise invalidated, any referral earnings generated from that transaction may also be reversed or adjusted.
This ensures that the referral ledger reflects only eligible transactions.
8. Withdrawal Requests
Referral earnings that have already been requested for withdrawal may be subject to verification.
If the underlying transaction associated with an earning is subsequently reversed, refunded, disputed, or found to be invalid, DigiHub may adjust the relevant earning balance accordingly.
9. How to Request a Refund
To submit a refund or cancellation request, contact:
Email:
contact@digihube.com
Phone / WhatsApp:
8707742515
9580063048
Please include:
• Full name
• Registered email address
• Mobile number
• Workshop details
• Payment ID / transaction reference
• Reason for the request
Providing complete transaction information helps us process the request efficiently.
10. Fraudulent or Unauthorized Transactions
If a transaction appears fraudulent, unauthorized, manipulated, or associated with misuse of the DigiHub platform, DigiHub may investigate the transaction before processing any refund or adjustment.
11. Policy Changes
DigiHub may update this Refund & Cancellation Policy when necessary.
The latest version will always be published on this page.
12. Contact
DigiHub Educational Foundation
Email: contact@digihube.com
Address:
KH No. 97/19 Ground Floor,
Kamlapur Street, Burari,
New Delhi – 110084,
Delhi, India